Chillz Gel Mat
Chillz Gel Mat
Chillz Gel Mat
Chillz Gel Mat
Chillz Gel Mat
Chillz Gel Mat
Chillz Gel Mat
Chillz Gel Mat

Chillz Gel Mat

$29.99

The Cool Pet Pad – Invented and Created by The Green Pet Shop! 

The Only GREEN Cooling Pad – Doesn’t need water or electricity!

Our Patented Cooling Bed cools your dog as soon as they lay on it! The pressure-activated, non-toxic*, cooling gel formula is activated by your pets weight/heat, lasts for up to 3 hours and automatically recharges itself after 15-20 minutes of non-use.

Don't forget to check out our Cool Pet Pad Covers! Pick up this useful accessory to keep your Cool Pet Pad clean, comfortable, and protected for years to come.

*This product is not meant for consumption. While the gel is non-toxic, we always recommend taking your pet to the veterinarian if they ingest any part of the Cool Pet Pad. In some cases, allergic reaction can occur which can affect the health of your pet. If your pet is prone to chewing, DO NOT leave it unattended with the Cool Pet Pad.

In Stock Usually leaves warehouse the next business day

PRODUCT DESCRIPTION
ADDITIONAL INFORMATION
FREQUENTLY ASKED QUESTIONS
REVIEWS

PRODUCT DESCRIPTION

A newly acquired product by The Green Pet Shop!

The Chillz Pad offers a non toxic, pressure-activated cooling solution for your pet, for a less expensive option to our premium Cool Pet Pad!

Cool Gel Keeps pets comfy!

Durable material.

Folds easily for storage.

Mold Resistant.

No need for water or refrigeration.

Available in 3 convenient sizes!

Medium: 19" x 15.5" x .25"

Large:  34.5" x 19.5" x .25"

XL: 37" x 31" x .25"

Your pet's body heat may cause the pad to warm over time.  When warming occurs, remove pet from pad.  Place pad in an area where the room temperature (ambient air) will cool and recharge the cooling pad.  

Cleaning and Storage Instructions:  Use soft cloth.  Clean with mild soap and wipe clean with warm water.  Allow to dry completely before use or storage.  Store in a cool, dry location.  If planning to store for an extended period of time, sealing the product in the plastic bag provided, may increase useful life.

The Green Pet Shop cannot provide replacement products under warranty without photo proof of the damage and without dated documents showing the date of purchase.  Limited 90 day manufacturers warranty.

This product is not meant for consumption.  While the gel is non-toxic, we always recommend taking your pet to the veterinarian if they ingest any part of the Chillz Gel Mat.  In some cases, allergic reaction can occur which can affect the health of your pet.  If your pet is prone to chewing, DO NOT leave it unattended with the Chillz Gel Mat.

 

 

 

ADDITIONAL INFORMATION

This product is not meant for consumption.  While the gel is non-toxic, we always recommend taking your pet to the veterinarian if they ingest any part of the Chillz Gel Mat.  In some cases, allergic reaction can occur which can affect the health of your pet.  If your pet is prone to chewing, DO NOT leave it unattended with the Chillz Gel Mat.

FREQUENTLY ASKED QUESTIONS

What is your return policy? Do you offer a product warranty?

We try to make returns easy because keeping your pet happy is our goal!

We accept returns for all products in new condition within 30 days of purchase. For items that are defective or shipped in the wrong size, we completely handle the return/exchange process at our expense. 

Plus, we offer a limited manufacturer's warranty on all of our products! This warranty guarantees that your item will be free of defects and workmanship for a period of time (varies based by product) following your purchase. 

Click here to learn more about our return and warranty policies.

What is your shipping policy?

All orders are shipped from our Green Pet Shop warehouse located in California. We try to process and ship all orders within 48 hours of receipt, Monday – Friday.

NOTE: Order processing times are slightly increased due to the COVID-19 California Lockdown. We're shipping all orders as soon as possible, and we apologize for any inconvenience.

We utilize UPS as our preferred carrier and send packages via UPS Ground which typically requires 3-5 days for delivery (varies based on location).

For consumers, we currently offer $5.99 flat rate shipping via UPS Ground on all orders. Plus, we offer free shipping on all orders over $50! The free shipping option will automatically display for qualifying orders at checkout.

Click here to learn more about our shipping policy.

Where is my package and when can I expect it to ship? 

Our team is working extremely hard to process orders as quickly as possible and make sure our warehouse can send them out on time. Currently, due to COVID-19, our warehouse is operating on limited hours with limited staff. As a result, order processing is taking longer than usual.  All orders are still going out as quickly as we can send them. We appreciate your patience and understanding during this unprecedented time. 

Can I add an item to my order after it's been submitted?

Unfortunately, our system does not allow us to add items once an order has already been placed. If you would like to add an item to your order, please reach out and a team member will reach out to help you through that process. 

What happens if my package arrived with missing items?

We're sorry about this! If you are missing products, please reach out and a team member will research if the products were shipped separately, or if they weren't shipped they will make sure to have them sent out immediately.

What happens if my package says it was delivered, but I can't find it?

Unfortunately, once a package has left our warehouse it is out of our control .We encourage you to contact the carrier which delivered your package and file a claim with them for a missing package. If you still cannot find your package, reach out a team member will work to assist you. 

What happens if my discount code didn't work during checkout?

All discount codes will be honored if they did not work at checkout. If you feel your discount was not applied, please reach out and a team member will assist with applying your code.

How can I exchange or return a product?

The Green Pet Shop is happy to accept returns or exchanges of products as long as they are in new condition and in their original packaging. A team member will reach out with details on how to return products. Once the package is received, a full refund will be credited back to your payment method. The Green Pet Shop cannot provide shipping labels for products that are being returned for reasons outside of manufacturer defect. 

My pet does not seem to understand the cooling pad. How can I get them to use it? 

Pets can sometimes take some time to acclimate to the cooling pad. If your pet does not use the pad or avoids it, we recommend using their favorite toy or a treat to get them on the pad. We also recommend using one of our covers on the pad as some pets prefer to soft feeling. We find that usually once pets realize what the pad is for, they love it! Our covers can be found here.

How do I clean and store my Cool Pet Pad? 

The Cool Pet Pad should be cleaned with a soft cloth, mild soap and water. Allow the pad to dry fully before use or storage. The pad should be stored in a cool, dry location. If you are planning to store the pad for an extended period of time, storing it in the bag in which it came will increase the useful life. 

What surfaces can I place my Cool Pet Pad on?

The Cool Pet Pad is designed to work on all types of surfaces and dog beds. The pad is not recommended  for use in direct sunlight, as the pads usefulness will be reduced in direct heat and it may lead to evaporation of the cooling gel.


Still need assistance? Click here to get in touch with our customer service team.

REVIEWS

Customer Reviews

Based on 30 reviews
100%
(30)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
M.M.
Great product!
V
V.B.
It really works!
S
S.R.
Cat uses it
C
C.M.
A great mat to beat the summer heat
J
J.P.
Awesome!
O
O.R.
Just what he needed to sleep blissfully
L
L.L.
Chilz mat
J
J.D.
K
K.A.
Repeat buyer of Chillz mats
S
S.
Pup took to it right away

Customer Reviews

Based on 30 reviews
100%
(30)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
M.M.
Great product!
V
V.B.
It really works!
S
S.R.
Cat uses it
C
C.M.
A great mat to beat the summer heat
J
J.P.
Awesome!
O
O.R.
Just what he needed to sleep blissfully
L
L.L.
Chilz mat
J
J.D.
K
K.A.
Repeat buyer of Chillz mats
S
S.
Pup took to it right away

AS SEEN ON

The Green Pet Shop Cool Pet Pad

is Winning Awards & Great Reviews

green-stroy

THE GREEN STORY

Our goal at The Green Pet Shop is to provide unique, affordable products that care for our pets without compromising the environment. Although some of our products may be considered more Eco-Friendly than others, the health and therapeutic properties of such products have shown to be so beneficial that we have decided to carry them.

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