Shipping policy

All orders are shipped from our Green Pet warehouse located in Nevada. We process and ship all orders within 1-3 business days.

We partner with multiple carriers to offer reliable shipping options for our customers. Standard shipping typically takes 2–5 business days, while Economy shipping typically takes 3–7 business days. Delivery times are estimates and may vary depending on the carrier and destination.

Before placing your order, please take a moment to carefully review all shipping details. Once your order is placed, we cannot guarantee that any changes can be made—especially after it has been shipped. While we’ll always do our best to help, it is ultimately the customer’s responsibility to enter the correct address and contact information at checkout. Please double check everything before proceeding to payment. We appreciate your understanding—and your attention to detail helps us get your order to you as smoothly as possible!

Shipping rates are generally $7.99 or $9.99 for most orders.

*Orders totaling $100 or more qualify for free economy shipping within the U.S., excluding Hawaii and Alaska. The discount will be automatically applied at checkout.

For customers in Hawaii and Alaska, shipping costs are calculated based on the weight of the products. Shipping charges will be determined during checkout.