Shipping Policy

All orders are shipped from our Green Pet warehouse located in California. We process and ship all orders within 2-3 business days.

We partner with multiple carriers to provide the best shipping options for our customers. Delivery times typically range from 3-5 business days, depending on your location.

Before placing your order, please take a moment to carefully review all shipping details. Once your order is placed, we cannot guarantee that any changes can be made—especially after it has been shipped. While we’ll always do our best to help, it is ultimately the customer’s responsibility to enter the correct address and contact information at checkout. Please double check everything before proceeding to payment. We appreciate your understanding—and your attention to detail helps us get your order to you as smoothly as possible!

Shipping rates are generally $7.99 or $9.99 for most orders, with a reduced rate of $5.99 for lighter items. Orders totaling $75 or more qualify for free shipping within the U.S., excluding Hawaii and Alaska. The discount will be automatically applied at checkout.

For customers in Hawaii and Alaska, shipping costs are calculated based on the weight of the products. Shipping charges will be determined during checkout.

For wholesale customers, shipping costs are determined by weight and distance. To calculate your shipping charges, simply add items to your shopping cart, complete the required fields to estimate shipping and tax, and proceed to checkout.